This Privacy Policy explains how Softhuge Technologies Pvt. Ltd. ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use LynkBio, our link-in-bio platform and related services (the "Service").
1 Information We Collect
We collect information you provide directly and information generated when you use the Service:
- Account information: name, email address, password (hashed), profile photo, and authentication data from third-party sign-in providers (e.g. Google).
- Page content: usernames, page titles, links, blocks, themes, product listings, and media you upload.
- Payment information: billing details and transaction records processed through Stripe or Razorpay. We do not store full card numbers on our servers.
- Usage data: page views, link clicks, device type, browser, IP address, and approximate location derived from IP.
- Communications: messages you send to our support team and OTP verification records.
2 How We Use Your Information
We use collected information to:
- Provide, maintain, and improve LynkBio
- Process subscriptions, tips, and digital product purchases
- Display analytics to page owners about their audience engagement
- Send transactional emails (account verification, receipts, security alerts)
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations
3 Sharing of Information
We do not sell your personal information. We may share data with:
- Payment processors (Stripe, Razorpay) to complete transactions
- Cloud infrastructure providers that host our application and store uploaded files
- Analytics and monitoring tools used to maintain service reliability
- Legal authorities when required by law or to protect our rights and users
4 Cookies and Local Storage
We use cookies and browser local storage to maintain your session, remember theme preferences, and measure site performance. You can control cookies through your browser settings, though some features may not function correctly if cookies are disabled.
5 Data Retention
We retain account and page data for as long as your account is active. If you delete your account, we will remove or anonymize personal data within 90 days, except where retention is required for legal, tax, or fraud-prevention purposes.
6 Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@softhuge.com.
7 Security
We implement industry-standard safeguards including encryption in transit (HTTPS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8 Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.
9 International Transfers
Your information may be processed in countries other than your own. By using the Service, you consent to such transfers subject to applicable data protection laws.
10 Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
11 Contact Us
For privacy-related questions, contact: